Hi, I have a problem with Mtn 3G internet speeds. I buy data bundles from Mtn and uses a sim-router or my mobile phone for connections. At night the download speeds of my 3G connection is okay but I'm not using internet only at night. Today I had to use video calls and the call could not even be ...
When i recently upgraded my contract i was full of praise for the staff at MTN. However, they did not upgrade my contract benefits as promised. The result; I am stuck with a data bill that puts me R400 out of pocket. All MTN did was credit my data package for the next month. I dont see this as ...
I refer to my two reports which Mantoa replied to with REQ: 2726852 and Nomonde REQ : 2951131 and wonder if MTN really cares about giving exceptional after-sales service? I have been complaining about the same thing for over five months and nobody bothers to come back to me, even though they ...
I was billed for a 20mb recurring bundle that I NEVER SELECTED! Upon phoning the call centre, an incorrect phone number reflected that I'm phoning from. WTH! Then, after being passed around between departments for 20 mins, I have to call again later as no operators are available! I am livid! ...
I UPGRADED MY CELLPHONE ON 04/06/2013. THE SALES LADY Portia Vundla offered to update my insurance for my new s4 so that in the event of dammage or I would be covered. PORTIA ASKED ME TO SIGHN THE INSURANCE DOCUMENTS AMMENDING IT FROM A S3 PHONE TO A S4 AND TOLD ME THAT SHE COULD NOT GET THROUGH TO ...
I have been trying to cancel my data card contract for over a week now with no luck I am either unable to get through on 083 1 808 (the number you have dialled is incorrect) or I am cut-off The one time I did get through, I was transferred to the cancellations department and promptly put on hold ...