I have been struggling for months with my account. every time I send them an email I received no response from them and have to send them a request 3 or 4 times. now that I have send them the proof that the fault on their side they are just not getting back to me. they are flat out ignoring me. ...
I had a mtn data bundle contract which was meant to end in Aug. Aug bill was more than R1700 extra. When I enquired I was told I had used lots of data and that my contract was no longer a top up. I terminated the contract. Sept bill came back with a bill of more than R3000 extra. I spoke to Thato ...
I had an account for an uncapped 3G dongle at R289 per month on a 24 months contract. I went to cancel it instore at the Weskus mall and was told I must come into the store again to cancel it on the last day of November 2013. I later found out by someone who also has the same dongle contract as ...
Issue 1:my contract changed from an MTN ANYTIME 100 to an MTN ANYTIME 200 of which MTN has been receiving payments promptly every month. Up until this day for the past 5 months my contract has not been fixed all i get is promises thaty it will be escalated but no one helps you on the spot and i ...
On the 29th of November at 11.17am got sms from MTN confirming that my details has been updates as requested. Another one followed saying your payment details has been updated as requested the next one says you have Benn successfully upgraded and that was at 11.57am 11.25 the other sms said you've ...
I finally (OR SO I THOUGHT) am free of MTN. But even now they find a way to make my blood boil. Lets forget about the fact that their 808 call centre is useless, because eight calls and 25minutes on hold and I am no closer to a solution. One month before contract termination I gave them the call. ...