I settled my account with an amount of R14 000 at a MTN shop in Mthatha and was promised that my line would be reconnected the following day. Today my line is still not reconnected so I called the 808 number, the operator transferred me to the Legal department where I was "assisted" by a ...
In March I phoned regarding my upgrade, I was off sick when they phoned my office for delivery of the phone, so I phoned back the week after to inquire about it, they would have asked the company doing the delivery to contact me. The week after I called and was told it was cancelled, I didn't ...
ONCE AGAIN, MTN FAIL TO SUPPLY SERVICE. I RECEIVE A 350MB DATABUNDLE EVERY MONTH ON THE 27TH. THIS MONTH I DID NOT RECEIVE THE BUNDLE. TRIED TWICE THIS MORNING TO GET AN ANSWER FROM MTN CALL CENTRE 808, BUT ONCE AGAIN, INCOMPETENT PEOPLE DOING WHAT THEY DO BEST. NOW, MAYBE SOMEONE THAT KNOWS HOW TO ...
I got my bill for October and found that it was R1100 over my normal R475 bill. I called mtn and got an excuse of we went over the data limit, checked the itemized billing and found i only went over R50 and R200 over on calls. I called MTN and was told we had registered for a thing called smart ...
I ordered a Samsung s4 online from MTN DIRECT in September 2013. A month later I tried to charge the phone and it gave me a error message "battery temperature to low to charge" I took the phone with the box and all accessories to the MTN SP shop in East rand mall. They booked it in and ...
Ek het op 26 November 2013 'n e-pos aan MTN gestuur om aan hulle die probleme te verduidelik wat ek die afgelope paar maande met hul diens ondervind. Dit sluit in dienste waarvoor ek betaal, maar nie gelewer word nie, foutiewe rekeninge, ens. Sover het ek nog net n 'automated system message' met n ...