I have been speaking to MTN so much about this. My account has always been max of R550 and nothing has changed, no new apps or uses, and all of a sudden two months in a row it is close to R1000. I called and called and tried to figure out why I'm being billed out of bundle rates for data that I'm ...
On 19 July 2013 I gave MTN notice to cancel my contract when it expired on 25 August. I received an e-mail that made me a better offer, which I declined. I then requested confirmation that my contract will be cancelled & my number transferred to prepaid on the 26th August, the day after the ...
Hi I went down to Canal walk today to try open a new MTN anytime 200 top up contract for the Sony Xperia Z1. This contract is advertised nationwide in the MTN brochure for R399pm which includes R200 airtime, 25sms's & 200mb of data. When I arrived in store with all the necessary documents ready ...
At the beginning of October 2013 we went to MTN in the Pavillion, Westville for a data upgrade. What a BIG mistake!!! On this day, all our trouble with MTN started. We received a Wi-Fi modem which we agreed to PLUS sooo much more that we did not even ask for or agreed to. All of a sudden we have a ...
Anyone thinking to move to MTN..Dont! I will ensure I move my family/business accounts. I made numerous calls to the branch and call centre, sent emails & No one solves the problem or get back to you. Its been 2 months of battle, no one has apologized for any inconvenience..they dont give a. I ...
I recently upgraded 2 of my MTN contracts. These contracts include free mtn to mtn minutes. That's why I went for these contracts, because I can save money. Turns out that it doesn't work that way, as mtn to mtn calls get deducted from your RAND value. Only when your rand value is depleted, do they ...