Over a month ago, my husband requested his contract number be reverted to prepaid as the contract term wass up. Mtn did not understand his request and cancelled his number completely (off the network). It has been a major effort to try and resolve the issue and when they finally back on prepaid, ...
I received an iPhone 5s as an Xmas present so I went to MTN Checkers in Fourways Mall to change from Blackberry to iPhone. They didn't have nano sims in stock so I had to go to the other MTN. The guy there said he cant help as I need proof of residence & I only had one from August & he said ...
I went to the High street store to do an upgrade 11/11 & the sales person at MTN Worcester High Street, would not do upgrade on my acc & told me that i was not her customer & told me to come back when debbie was on duty as she had spoken to me the day before & she was also very ...
I have been calling the call centre since last week Saturday, they said they already knocked off then i call Monday and all lines were busy she said she will put in a request for them to call me back. I have not received any call from them. i call everyday only to be put on hold for hours. but when ...
Okay, so this is not the 1st time I'm here because of MTN... But this much I will promise you, its the last!!! Their call centre agents has the WORST attitude ever!!! Get arrogant with me??? No my friend, never again!!! They are full of promises as a group, but EMPTY promises! 6 months ago, I could ...
2 months I upgraded my cell phone contract with a Samsung Note 3.The offer clearly states that you receive 500MB of Data. I have called the call centre on the 11/11/2013 Ref No 2903869, their rep admitted it is their fault and will have it attended to. To date I have not received any feedback or ...