Why am I being charged for 'Content charges' that I know nothing about? I use my home wifi 90% of the time when surfing the net, and therefore never reach my cap as far as mtn allowance goes. I have never subscribed to 3rd party apps, so question is where are these hidden costs coming from and what ...
Dear Veronica I lost my phone Nokia 820 Lumia in August, 08 2013 and reported it to the insurance company which they approved my claim on the 15 August 2013 and i had to pay an Excess amount of R350.00 which i agree to pay. I went to the MTN shop in Greenacres Shopping center in Port Elizabeth to ...
Since April 2013 we asked MTN customer care sent us an invoice of each month for the month of contract signed by MTN Standerton, still we haven't receive any invoice from MTN, even though I told them to my understanding it is a statutory requirement a supplier must invoice a costumer when goods or ...
In May 2013, I applied for the MTN Anytime 200 package with Galaxy S4 phone and this includes 200 MB data and other things. When I received the contract it listed the correct package name. It turns out that I was loaded on the MTN 100 package and because this it did not include 200 MB data. I was ...
My complaint of over a week ago was eventually responded to without any response. Veronica REQ:2982163 says they tried calling me "without any luck". Come on - would I not know if you tried calling me? Wouldn't I at least have had a missed call? Why didn't you try again? Did you really ...
So last week, I had an incident with MTN - an incident that could have been avoided had the staff been able to communicate certain red tape issues to me., however, the issue ultimately came down to sim-swapping my sim card. Now call me unlucky or is this service - I finally get my phone on Friday ...