We bought two new iPhone 5c smartphone that supports LTE (As MTN advertised). LTE was not enabled on the sim cards. We phoned MTN and asked them to activate LTE which they did (a second call confirmed). But yet living in and LTE zone, having LTE enabled on the phone And using LTE sims. We still had ...
I had a Top up contract with MTN, I upgraded my contract during September 2013 to get a Samsung S4. I've been paying between R500 to R750 per month for quite some, however since I've been upgraded my bill has increased to R2300 for October and R1700 for November. When I call the contact centre I ...
I applied online with mtn direct with ref #7361955 on the 23 rd of november, the system says i would have a consultant call me in 48 hours. on friday the 29th i phoned in and the consultant said she could not and would not help me, i must wait for a webmail consultant to call me. I asked when this ...
I phoned, fax, email mr Shabalala regarding my wifes cell phone 0731216668 as the account is not as descuss with salesperson, as I phoned and 0831808 to speak to a person in charged they put me to mr Shabalala, with him i explained that I signed for new contract via phone (Centerion m1 City) sales ...
In sept 2013 i cancelled my contract with nr 0833774905. I paid over 5000 to cancel the contract as it was an early termination. Friday evening 29 november 2013 i got an sms from the bank to say mtn put through a debit order for just over 4600. Clearing out my bank account in the process. This is ...
I have 3 lines with mtn, 2 phone and one data. My data line I have had for nearly 4 years and my general spending a month ranges around the R400. Suddenly the last 2 months my account was R1944 for data line only and just over R1300 for october. End of September when I had such a big bill I made a ...