Hi there, I am logging this complaint on behalf of my wife whom has opened a new contract with you guys on my referral. She filled out the contact on 19.11.2013 and also wanted to do a port, up to this day she has no idea what is the outcome of her contract, she has received sms's stating that the ...
On the 21st of Nov MTN uploaded my top up of 500MB & R200 airtime. Two days later I had to do a BlackBerry software update & after that all my airtime & data was gone! Yesterday morning I uploaded 150MB data & probably an hour later it was gone! Phoned call centre & eventually ...
This is the 3rd month since i paid my arrears for my contract phone and MTN has promised to remove the listing on credit bureu but nothing has happened so far, i tried calling them several times but no help and i cannot get credit from banks becuse of this, would anyone please help me this people ...
I specifically upgrade on the 10th October to avoid any problems with my upgrade. I upgraded from Blackberry to Samsung S4. My package included 1.5 gig data. On receipt of my invoice for October my bill was 1.5 times more than the average for the past 2 years. I contacted MTN only to hear the debit ...
I have upgraded my contract and chose a phone based on reviews. After the upgrade on 30/11/2013 i used the phone 1 day and went back to the store on 1/12/2013 anc complained that i dod not like the chosen phone and want to change it to another make/model. I was told MTN will not do this as i used ...
I did an upgrade in feb this year had problems with phone on two occasion sent it back as instructed by mtn.had a callback from a consultant telling me the black berry 9900 is not more available so i chose the samsang note 3 with the gear and agreed to pay more on my contract, had to wait a while ...