Wenzile Masina (REQ:2965095) replied to my post a week ago and i am still waiting for my refund! see the link below: https:///mtn/complaints/3-weeks-no-refund-1251151 such service though! ...
After poor service at MTN I decided that I want to cancel my contract and convert to prepaid. Call after call I could not get through to an operator. After trying many times an operator finally answered the call. The client service person advised me that I have to call a day after my contract ...
Account no: A 0871709 I canceled all my MTN Contracts on 15 July 2013 and was told to pay a settlement of R 2299.06, this I paid on 2 August 2013. I am still being billed and my account has been handed to the Legal Dep. I have send numerous emails to [Email Removed] but no response. Eric Els ...
Att: Wenzile Masina Ref: REQ:2741245 To date, two months later, I have not had the courtesy of a response regarding my complaint. ...
I need a clear explanation why a R200 promo service fee has been added to my account in the last few months of my contract. Unfortunately calling the call center is a complete waste of time and they have no answer, and refuse to put me through to a supervisor! ...
I did an upgrade with MTN few months ago. I had a blackberry bold before and I upgraded to Samsung galaxy note2. Since I have done the upgrade Mtn has been debiting my bank account more than the amount we agreed on for the contract. After few debits I called their call centre to ask why they are ...