MTN has been charging "Promo" fees, which is basically the amortised cost of the device, since June 2013 when my wife's contract terminated. I contracted them to let them know and they said I would be refunded but when the end of the month came, in October, I got given a credit for 1 ...
In June this year I took out an Internet contract with MTN for 2GB of data per month - which was never used completely. Everytime I connected to the internet, I would receive up to 30 sms regarding the loading of trucks - when I queried this MTN told me to pay R250 for a number swop. On the 27th ...
I have a Blackberry. The phone is not working anymore and gives endless problems with SOS signals etc. I have phoned MTN who told me that I can only upgrade 01/01/2014 and that I can send this handset in for technical repairs. Does not make sense, as with the festive season upon us, I will likely ...
Hi have 2 contract with mtn, my Blackberry 9900 and my iPad mini. Both numbers are activated for the loyalty points, since you can not actually dial and send/receive sms's on a ipad the call centre was friendly enough to assist with the registration and changing all my points to data. Now suddenly ...
Ek het my rekening twee maande gelede gekanseleer, maar hulle trek nog steeds geld af. Ek is bitter teleurgesteld in die MTN, nadat ek vir amper 15 jaar 'n lojale kontrak by hulle gehad het. My eerste klag was dat hulle te veel geld aftrek per maand. Volgens my kontrak sou ek R79 per maand betaal ...
My phone was on 30/11/2013. I have a mycall 100 contract for more than 10 years with MTN, with an excellent credit rating. I reported the phone at Featherbrook Village MTN, the sales assistant then told be to do a sim swop, and that he will block the old phone and simcard. I then got an SMS to say ...