MTN agreed upon a verbal contract to give me R2000 credit on my account if I renewed my contract. This was not done. MTN I feel you must give me R4000 credit now, because you are literally my money. Ridiculous, untrustworthy, poor quality service, sky high pricing, all of this is just to sum up ...
I've been an MTN contract user for the past 15 years, yesterday during a call I hear the prompt of 1 min remaining, then my call is cut due to no air time. I'm shocked call 808, very friendly lady assist and tell me phone will be sorted at 9. It is 12:00 and still not sorted, called MTN again agent ...
I am finding it so difficult just to cancel my mtn cellphone contract. I sent an email to customer care and even to their webmaster to cancel, so I have on file a copy of intent to terminate my contract. I then get told that i have to call in the day after my contract expires. I read on their on ...
On Tuesday the 26th of November I get a call from Mtn's call centre advising me that my SIM card is not LTE compatible. This to start with finally made sense seeing as I have been unable to connect to LTE with my iPhone 5 and have phoned and phoned and been in to a dozen stores trying to activate ...
Thank you for your post. The invoice received was for the 07-10-2013 and the number 0810460041 The migration was done on the 16-10-2013. As for a refund the matter has been sent through to the Queens-wood branch for urgent assistance and feedback. Best regards Mantoa REQ:2923228 Still no feedback ...
I wrote a report about two weeks ago regarding MTN Insurance. I have been trying to insure my phone since MAY!! their call center was of no help whatsoever, i was put on hold for a ridiculous amount of time. MTN ONLINE was none the better. All of this was included in my report two weeks ago. I ...