On the 14 November 2013, I received an sms informing that one of my lines had been successfully upgraded WITHOUT MY CONSENT. To address this I got in touch with the MTN call centre and they informed that the only way that the department can investigate the matter was if I sent them a certified copy ...
I'm very unhappy with the appalling service I received and still receiving from MTN.I applied for a contract phone and received it on Monday evening. I was send from pillar to post and then finally I manage to activate after 4 days. I was then put on an incorrect package that I did not apply for. I ...
Mtn willowbridge! What a pathetic place. I'm struggling with them for almost 2 weeks now. I received on the 20 of November a message (sms) that my data package was cancelled. I phoned, spoke to a lady that said i need to go to the shop where i bought my phone. I explain it was with them and she ...
Thank you for the response Galaxy S4 IS A WONDERFUL PHONE AND SHOWS DATA USAGE.. ON THE DATE OF THE 27TH WHEN I BOUGHT THE DATA I ONLY USED 386MB OF DATA.. SO YOUR RESPONSE IS INCORRECT. I STILL CANT CALL OUT AND YOU DID NOT EVEN OFFER ME A SOLUTION TO MY PROBLEM AND DID NOT EVEN OFFER ME ANY HELP. ...
Good day I would like to find out why you didnt debit my account for end of November, I called in last month to change for the debit order to go off from my Standard bank cheque account but this month I didnt get an sms confirming the payment and I dont even see it on my statement, why MTN mara? My ...
I have been trying to convert a topup contract with MTN to a prepaid account. This is seem to be a near impossible task. My first attempt was to go to the Benmore Gardens Mtn branch. After waiting in line to speak to a have half asleep consultant that had a distinct "homeaffairs" aura ...