I'd like to thank Rishen, Lee-Anne & Ronel from MTN's Durban CC, and Mxolisi from the Jhb CC for taking time to listen to the problem I had when I renewed my 14-year-old MTN contract recently. Thanks for coming to the rescue & fixing what went wrong, & for restoring my faith in MTN. ...
Each an every time I call the MTN help number 808, I get cut off or I get told that the systems are down and I will get called back. I emailed through numerous requests to not have anybody contact me to follow through. I called the above number to cancel a contract of mine but I was told that I ...
I lost my phone due to, of which the phone was also insured, I followed the necessary procedures as being told by one of the consultants, I have submitted my claim form via email and fax also, but its now 4 days and there has been no respond from MTN. Now I cant access my mails, cant do my daily ...
For the last four weeks I have been trying to submit a claim to MTN Insurance for a lost cell phone. I have emailed the claim form numerous times to the stated email address, I have faxed it to the number stated on their website from two different sources. I then called the number only number that ...
Not a single response from anyone at MTN. I was put through to the Complaints Department, gave my complaint and I am still awaiting a response from them. This is beyond frustrating. I have now decided to take legal action against MTNsp. ...
I am Extremely highly disappointed at MTN, I went to the MTN Online Shop and i saw a package for Sony Xperia Go Black - MTN Anytime 100 Top Up @ R189 PM X24. and it says The deal will end in 10 days, 23 Hours and 22:54. i applied for the contract online. Firstly no one contacted me back to tell me ...