Hello Peter I have a contract with MTN its 24 months contract ended in September so i called them to cancel the contract end of october. They told me they will cancel my account in November but my last paymnet will be in end of Dec. My question is to them what if i didnt call to cancel, then there ...
I qualified for and took an upgrade with MTN in October 2012 where I was offered insurance with the phone, they failed to mention that the insurance would be supplied by an external company and all I was told was to complete the consent form and that the insurance would be a separate debit order. I ...
Good day, I've been phoning MTN a few times since yesterday morning to find out what the fee will be to terminate my contract with them and put the phone on pay as you go, each time I have to go through a whole tape setup to speak to an operator, which is fine, BUT then the operator puts me through ...
I am a MTN customer who upgraded 4 months ago. Since I upgraded. Mtn charges me daily for some kind of MTN loaded content. No one informed me that this was registered to my nr. I pay R7 per day for this and only recently saw this on my account when I finally was able to register online and check my ...
Veronica never bothered to explain the technicalities of the LTE service. I only found out that the service is not available here in Worcester after 3 weeks from the date of purchase. However, this service is supposed to come with the package as promised in the contract. This accounts as a breach ...
My line was suspended in error by MTN. I called in and spoke to Thato Masini to confirm the amount due as I did not want to be legitimately suspended. She advised the amount and I paid immediately. She confirmed that the next payment due is end of December. I asked if I needed to make an ...