I have been trying for almost a month now to cancel an MTN data contract. Firstly their telephone assistance is so poor, if you think Home Affairs is bad think again. Secondly, the people at the branch make it so obvious that they are not interested in helping unless you want to buy not cancel. MTN ...
I find it interesting that the Retentions department are all at lunch, leaving no-one to retain their "valuable" clients today. Likewise, the MTN twitter line has not responded to messages sent to them. And the branch I've ordered my product from is... you guessed it, offline on their ...
For the past three months now my fathers account has been debit between R3000.00 & R4000 which was unauthorised & also his MTN sim card was not been used during this period. We did contact MTN & there was no service or reponse from them. This is totally unexceptable because the sim card ...
So I received my new phone and it uses a micro sim. I call the call centre to activate it and they tell me to call activations on 0831239622 which I did. I get a voice message saying that they are not available and that I must call back tomorrow. I call the call centre on 808 and they inform me ...
I applied for a MTN contract at the istore in Canal walk and requested to migrate the pay as you go number to the contract. I was advised this could take up to 24hours. Well 6 days later and I'm still waiting. The iStore consultant says there is nothing she can do as this is because there is a ...
Why are you not honouring your contract? The western cape government is now looking at the the Western Cape Consumer Affairs (Unfair Business Practices) Act, Act 10 of 2002 and the Consumer Protection Act Legislation.. ...