For 3 months Mtn has been billing me for B.I.S when it should have been cancelled, they eventually cancelled it after going in the Cresta johanessburg store twice!!! the lady said i will be refunded this was in July this year everytime i call the call centre everybody tells me someone logged the ...
I refer to incident dated Tue 21 Nov on Data Bundle & Billing - WOW! I was amazed, not to mention disappointed at the lack of resolution achieved after this response. Granted I have received feedback, via email from a Musa Twala, with a breakdown of the charges however no response to my reply ...
Hi my account for my 3G data account has jumped from R119 a month to more than R1923. I have emailed MTN no response. So I waited for an hour to see a consultant at MTN Greenstone who phoned someone and I received a reference nr. 106807754 as I asked for an itemised bill urgently.the money has ...
I upgraded in May 2013, and since then I have had problems receiving my allocations of airtime and data. Some months I get the airtime, some not. It seems like I have to dial *162# every time before making a call, otherwise I will realise that I will be paying for the call at the end of the call, ...
I just want to compliment Mr Hadhi of MTN City View in Durban. He is super I tell you, he is one of a kind. The way he treats customers, we feel special as clients, his after sales service is very good. He knows most of his customers by name. Hey guys he is good really good. Thank you Mr Hadhi keep ...
I have had my data contract for almost 20 months and was billed at R149.00 for 2gigs however got an sms saying that I have reached my credit Limit last month - called 808 and was told to ignore sms. My son got the same sms saying the line will be suspended called 808 and was told I need to pay ...