On the 29/11/2013 I went to the MTN Mooriver Mall in Potch to sign a contract for a new iPad. Contract was signed, and the lady confirmed that the iPad 4 will be in stock AT THE LATEST on Friday 6 December. As you would expect from MTN, there was no iPad in stock on this date, neither someone who ...
We entered into a MTN data contract for our home PC-once installing it did not work and we could not get onto the internet (i.e. we entered into a service contract but did NOT receive any service!) After numerous (too many to count) phone calls and visits to the head office and relevant branch, ...
I received a sms yesterday highlighting my subscription with Cloudy Alerts. Today I checked my invoice and noted that I have been paying for this service under "content charge". I phoned MTN who said they will cancel this subscription. My issue is that I never agreed to this subscription. ...
Good day, After my previous complaint, where I was informed that I would be refunded for 2 months, then I was informed that I was only being refunded for 1 month, then I was informed that I had NO refund owed to me. I have been, PUT ON HOLD, MY CALLS CUT OFF, BEEN MADE EMPTY PROMISES of being ...
Renewed my Mtn500 contract on the 24/09/2013 at Brooklyn Mtn where I always go. I were told that I ger R500 airtime 500 SMS 500 mb data and that it would cost R599 p/m. I received my invoice with billing info in November. I saw that the amount were much more then what I'm suppose to pay. After ...
Firstly I would like to express my disgust at your customer helpline. My wifes contract would have expired the end of august, and she went to the mtn branch at our local Game store in Klerksdorp. The unfriendly manageress was unable to help, so we had to go to the branch at the checkers centre. ...