I was due for a contract renewal with MTN and the process began with an email from Sarika to advise me of my eligibility. Thereafter what followed was a million questions from my side and a million replies from Sarika, which were always fast, efficient and very friendly. It was not just a ...
Please help, I am very UPSET, it becomes a habit of MTN to suspend my line every month now, I already make a payment on the 28th of December 2013, and in fact, the law said debtors have time until the 7th of each month to pay their account and on my contract it stated clearly the 7th of every ...
After mnths of struggling 2 download music content, I find out last year I'm on da wrong BIS option (was on Uncapped), initially I could download. Contact MTN Call centre notified they stopd al dl 2012 Oct. Anyways, last year on line wit em aftr bcumin aware dat friends on same network is able 2 ...
Not impressed by mtn, after purchasing a sim pack and having it rica, i wanted to port my vodacom number, and yes i followed all the steps as the call centre directed me to do portme#... etc etc. no response on the sms system. i then contacted the porting number today, when i explained the ...
I have sent many requests to the customer service department regarding the issue raised previously REQ:3090283. I got an automatic email from them stating that they will attend to my query. After 3 follow up emails i am still waiting. The response here from Hello Peter site was that the matter has ...
This is my third compalint i havent received any response since december 2013 and its almost been 3 weeks since MTN's las communication which me no valid response Now I would rather take my business elsewhere, with my next contract as no service is received from such a big company who such pride ...