This is my third post on hellopeter about the same thing, namely mtn's refusal to even attempt to resolve my billing dispute. On both previous occassions, mtn gave me a new REQ# which is supposed to be a tracked item? My account went from a steady R149 per month for 21 months, to suddenly be in ...
My husband got a business contract every month its more or less the same. surprisingly for nov 2013 we got they sent us itemised billing stating we used once off (one transacation) data of R1200.00 on the24/25nov. we phoned numerous times asking all we want is to tell us on which site we went for ...
My cellphone contract expired in July 2013. I had called MTN and informed them to cancel the contract a few months before the contract expired but I looked at my bank account SIX months later and they are still debitting my account. This is pure and simple. Once a contract expires... that is it... ...
I cancelled my contract in writing in September 2013 - 30 days notice was given and i was told that from 16 October 2013 my contract will be cancelled! - REF NUMBER 7064256 was given for details and confirmation. the number and SIM card relating to this contract became unusable and i assumed the ...
I booked my phone in for repairs on the 31st of December 2013, I was sent an SMS this morning advising me that I need to pay in for this repair as they cannot locate proof of purchase of this device on their system, I explained to the cionsultant that I dealt with that the phone was taken on a ...
On 16/08/2013 I went for an upgrade to the MTN Century Branch in Canal Walk and Denzil Maggot was the consultant that assisted me. I opted for the combo deal, which included a Samsung phone and a television set. I was informed that the television will be delivered to my residential address within ...