As per Athi Gravel from the MTN call centre I had logged a call to make a payment arrangement on the 17/12/13 and the arrangement was for the 15/12/13 which doesn't make sense to back date a payment. I recall making a call prior to the 15/12/13 to make arrangement for mtn to debit my acc on the ...
I HAVE BEEN A MTN "HIGH VALUE" CUSTOMER FOR MANY YEARS NOW. I RENEWED MY CONTRACT WITH MTN AT THE END OF MAY 2013 AND SPECIFIED THAT I WANTED TO REMAIN ON A TOP UP ACCOUNT. UNFORTUNATELY I DID NOT CHECK THE DETAILS WHEN SIGNING AS I TRUSTED THE PERSON I WAS DEALING WITH. IN NOVEMBER I ...
Refer REQ: 2726852, 2951131, 2993949. The last conversation I had with Johann, he promised to call me back with a solution. I called Tiny on 0832221441 on numerous occassions and no luck. I have also sms'd with the hope that sumone will contact me but no luck! It seems the only time i get a ...
Good Morning I was told that in order to cancel my contract that was expiring in January I would need to call in today otherwise I will be billed for another month. From 08h00 I have been calling. I have been put through to cancellations three times. I have been put on hold for ten minutes each ...
On 27/12/2013 I applied for a new data contract. The sales person assured me that it will be active within 48 hours. After 48 hours I went back to the store to find that they have now changed ownership, that the old owners should not have sold me a contract and that the new manager cannot help me. ...
I upgraded my current contract with MTN from a blackberry 9900 to a blackberry Z10. i was told that i would pay R279pm (this ecludes BIS as the phone works with bundles). i was further told that in first month i would be charged and extra /- R120 upgrade fee. In September i was billed R330, and ...