Switched from 8ta to MTN over a month ago. My number was meant to be up and running on the 27th of November, but I still have no joy! I have been without service for over a month now and nobody at MTN can help or even figure out the problem! Now nobody even gets back to me! It is affecting my ...
I am so disgusted with service i have been from both The Glen Mall and 808 call center, no one seems to know what they doing. I did an upgrade on the 2 Jan 2014 and was given a new sim for my new phone, that sim is still not active today, went back to the branch 3 times wasting my petrol for ...
I want to complain about the poor service I have received from mtn in musgrave centre ground floor (083 869 8069), I sent my tablet in to be repaired in October, i have kept calling to following up on them to check what is happening, and then in December i popped into the shop to ask what is going ...
I upgraded and needed a simswop as well, Cherise the agent at Tokai branch told me this would take 48 hours. Time has lapsed and I still have no internet connection, I am currently on hold with MTN call center for the FOURTH TIME. i have already spoken to 3 call center agents over a period of an ...
Hi I have contacted the MTN call centre about 10 times now and even visited the Rivonia Service Centre however NO ONE HAS ASSISTED ME WITH MY REQUEST!!! For the day of 13 July 2013 (invoice date 20/07/2013) I was charged R628.61 for data usage, I have called the call centre numerous times to obtain ...
In December 2011 I made the mistake of taking out an MTN smartphone contract. I had no signal at my house, at my work, and no internet signal anywhere. After 6 months of fighting with MTN, 3 sim swaps and sending my phone in twice (no fault found of course) I decided to buy a Vodacom sim card which ...