Since September I have noticed a drastic increase of my bill on a month to month basis, comparing to the invoice I am receiving via email monthly the amounts does not compare to which is being deducted from my account. I have queried this with the MTN Shop Riverside Vanderbijlpark and call centre ...
I requested that BES get activated on my account. I was told the process takes 24 hours. It has been 24 hours, they cut my BIS off, so no access to e-mail and there is not one person who will take responsibility and tell me when I am going to be online. When you ask to speak to someone more ...
MANTOA MORUSI what is the solution to this problem? I used my ID number to Rica that number; obviously the number belongs to me. The is using the phone and the card, the phone is still ringing, no answer but this person is always available on Whattsap, posing as me, even created second profile ...
I have a phone contract with MTN, which commenced in March 2012, which I bought from the MTN branch in Evaton Plaza (gauteng). Now the phone is giving me problems and now I'm staying in Queentown which is in another province and when I tried taking it to the nearest MTN branch. They told me that I ...
Hi, my contract was about ending so i went in store (Kennilworth Centre, cape town) to have this cancel. I was assured that the service would be cancelled once the billing period was over and no further debits would be taken off my account. I was later today notified by the person using the sim ...
Hello 001Johan, Thank you for your post. Please accept our apologies for the inconvenience experienced. We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. The matter has been referred to the ...