Since September I have noticed a drastic increase of my bill on a month to month basis, comparing to the invoice I am receiving via email monthly the amounts does not compare to which is being deducted from my account. I have queried this with the MTN Shop Riverside Vanderbijlpark and call centre and they told me that all is in order.
Today I have been trying to speak to a call centre official, however I am unable to due me continually being cut off from the 0831808 number I am calling. Being also a corporate customer deeply dissapoints me in the level of service and support we as customers are receiving and that nobody seems to be able to answer my questions on my billing matter.
I surely hope who ever is going to assist could resolve the issue?
Thank you
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