Hi, my contract was about ending so i went in store (Kennilworth Centre, cape town) to have this cancel. I was assured that the service would be cancelled once the billing period was over and no further debits would be taken off my account. I was later today notified by the person using the sim ...
Hello 001Johan, Thank you for your post. Please accept our apologies for the inconvenience experienced. We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. The matter has been referred to the ...
I have been plagued by no 3G coverage problems with three MTN devises for the last 3 months. I have been trying to escalate the problem with Autopage Altech Cellular almost on n weekly bases. The support staff enters / log a problem on their system but I have not received one call or e-mail ...
This is no reflection on the staff at the MTN store - it is the large corporation syndrome. We signed a contract for and Iphone 4 - with understanding that it will be there within 2 working days - to be called 2 weeks later and told that the phone is no longer availabe, and that we can only get the ...
Hi On the 12th of December 2012 i upgraded to a new my phone to the Galaxy Note 2. I booked the phone in at MTN canal walk on the 8th of January because it was not charging (the phone being 3 weeks old).after calling for an update on the phone for today i was advised that the phone is being sent ...
I live in the middle of one of the biggest metropols in the country and can't even use my phone for voice calls anymore, (for more than a minute), without the call being dropped. I have a cell phone contract as well as a separate data contract with this company, and it's the worse decision I have ...