I went through Mtn active on my phone and realised that for december I've been billed insurance 3 times. I ONLY have 2 insurances 1 for my wifes phone 1 for my phone. I phoned mtn direct but no one was abble to assist. So can mtn explain what is happening. Again this phone was due for an upgrade I ...
I wanted to upgrade my MTN cellphone contract. Since beginning of December 2012 I visited the MNT shop in the Mooiriver Mall in Potchefstroom on numerous occasions, but every time there was a queue of 3 or more people. The service is very slow and customers have to wait on average 30 minutes before ...
Would someone please call me. It's been almost two months since I've had my (new) phone. Your email was generic. Would someone from management please call me or please just give me your regional manager's number in the Western Cape. I'll do the calling myself. I see no effort being made in pleasing ...
On the 02nd Jan, i booked my phone in for repairs and till today have not received the phone back, i had an amount to pay which was paid the last Friday and emailed proof of payment immediately, and they promised that the phone will be dispached back to the shop between 24 - 48 hours today is more ...
I have top up contracts with MTN for many years now for my cellphone and recently for my iPad. For the past 3 days, neither has been working (no incoming or outgoing calls, no Internet, no instant messaging) from about 6pm every night. The first 2 nights I accepted that the network could be jammed ...
I was just told that my wifi data should be loaded and unshaped from the 14th of every month yet it will only be done from the 21st this month. I am now being shaped when I am supposed to be unshaped for the first 3gigs. How can Mtn get away with this. Surely this is a breach of contract. When they ...