9 Jan I ask MTN..a) If I attend an online webinar, which is a meeting where a lecture or conversation is held, am I charged for attending as a data cost? That is, for every minute of the hour that I am listening to the meeting proceedings, am I being charged a data rate for this? b) I want to know ...
3yrs with MTN, Consultants give horrendous service. Ask for a Supervisor You hold for 40mins with no indication. Oct my Bill was R3300 spoke to 3 Agents to get a bill limit and decrease my credit limit as advised, my bill was then R2400? Next bill I spoke to a supervisor she said the bill limit is ...
Applying for I Phone 5 through Kurt at MTN Direct was an absolutely amazing experience, I was about to cancel both my MTN contracts, thanks to the sub-branches, who couldn't be bothered to give feed-back, return phone calls and were just plain disinterested. Kurt on the other hand, brought me up to ...
I have tried phoning 083 212 1887 spoken to a gentleman and two ladies, the gentleman promised to get back to me (I'm still waiting) the first lady was unable to help and referred me to 808. the second lady tried was unable and refered me to 083 869 6637. So I phone again through to 808 speak to a ...
Since the 6th of November 2012 I have been taking my faulty Blackberry 9360 handset to be repaired at MTN. I got it back on 22nd November 2012.By 29th December 2012 the phone had broken again & I took it back in for repairs. When I received the phone on the 15th of January 2013, the speaker was ...
I upgraded my handset on the 27th Of December. The handset began overheating while in use and randomly switching off within the first 3 days. This is a clear indication that the phone was faulty when sold. I then tried to take the phone to 3 different MTNs to exchange the phone and they all refused ...