I got a package of R169 which came with samsung tab 3 7.0", galaxy pocket Neo, 75MB and 100 Topup airtime with mtn sometimes last year November, then insured the tab with R63 so all in all I was supposed to be paying R232 but now I am paying R343. When I received my contract with the invoice ...
I went for an upgrade on the 1st of February. I was told the sim swap will take 24 hours. I phoned 808 on Sunday and was advised to go back to the branch. They again requested the sim swap with a promise of 24 hours. Francina phoned me on Monday just after 09HOO and I confirmed that it was still ...
This is not the first time I write this complaint. It is a year and a half later and my MTN uncapped internet which I pay R900 per month for still doesn't work. I connect it, connect to the router via WiFi and the speeds are a joke. Is someone going to fix it? ...
I went to renew my contract with mtn eastgate on 01/02/2014. i managed to get a new samsung S4. Wanted to put phone on insurance but didnt do that as there was an issue with their network i went back the next day and was served with a different guy and manage to get the insurance. the guy captured ...
After doing a sim swap Sunday, was told it would be processed Monday Morning, Tuesday night, MTN still has no clue even about the SIM swap. Standard response.. go to store! I am done with driving back and forth to stores! How hard is it to do a sim swap!!! This however is not the first pain I have ...
My contract was up for renewal and i decided to cancel the contract which was well after the my 2 year window had expired. I faxed through a cancellation letter/form to mtn on the 2nd of October 2013 giving notice to cancel my contract. Everything confirmed. I was even told that I would be charged ...