Its been 2 months since i logged this and still havent recieved any feedback from MTN. I have been contacting MTN Service provide Callcentre and the MTN Morningside branch to obtain my last upgrade dates and signed documents but every time i call i'm either told they cant help or someone will get ...
I lodged a complained on friday 01.02.2013 regarding my account being sky high for the month of January. Ref: MNT REQ:1701207 - i received this with an e mail stating my complaint will be attended to and i would be contacted shortly... Today 05.02.2013 i had to phone MTN ref: 96724571. Apparently i ...
I booked my phones at the Crown Mines HVRC on the 30th Jan and I was told that the turnaround time is 3 hours but till today (5 Feb) I have not received my phones. I have been told so many stories. My calls have been logged for high priority twice but still nothing has happened. Apparently they are ...
I have contacted mtn corporate SP to try and take out a contract via their email address ... [Email Removed] the first attempt was made on 09 Jan 2013, the second 15 Jan 2013... each time i get a automated response that says i will be contacted in 24 hours... I havent received a response... and the ...
Call line identity doesn't work correctly, problem occurs on iPhone 5 only. Phone Checked by Apple, no errors. Phone also check at MTN shop at the Glen shopping centre, no errors. SIM card switched to 2 new Iphone, same problem. Phone 808, no help obtained. Logged three complaints by MTN REQ ...
On the 11 January 2013 I paid R1, 500 directly to MTN, they then said I owe another R1, 000 I then paid another R1, 500 from FNB bank Account to them. They have now suspended my Phone several times after which I have to call to reconnect the line I have now Faxed, E-mailed the proof of payment to ...