I took out a MTN dongle in December 2012 From the beginning, i had very good 3G reception where we're based in Silverton, Pretoria. Since the start of 2013 the service has slowly gotten worse. I'm now struggling to get EDGE, i cannot run a business with such poor internet service. I'm now paying ...
A few months ago, I cancelled the internet of the cell phone linked to mine. Recently, we called MTN to make the internet available again. I was told to simply reboot the phone and the service would be available. This did not happen. We called again and was told to call the Blackberry line (1555), ...
THE STAFF ABOVE HAS MADE ME BELIEVE THAT THEY WHERE HONEST AND CLEAR ABOUT THE PRODUCTS THEY SELL TO CONSUMERS - CONSIDERING THEY ARE STAFF OF MTN WHO I BELIEVED TO BE HONEST.I HAD TAKEN A CELL CONTRACT WHICH WAS FINISHED IN OCTOBER 2012, IN WHICH PART OF THE DEAL WAS THE INCLUSION OF A SAMSUNG LCD ...
It has taken 5 days instead of the origionally promised 3 days to have my contract approved. I am still waiting. Leaving a customer who is bringing you money waiting is the best way to lose customers. No one at MTN has an answer as to why it might take so long to have a contract approved, also, no ...
On 06/02/2013 I received my monthly statement from MTN. I've 1 business contracts with MTN. There was an amount of R631.68 for January and R 368.48 for the previous month. I only noticed this after a close look at my bill. invoiced for 'content charge'. I called MTN and demanded an explanation. ...
I have complained about MTN before and yet again they seem to have disappointed me. I have a cellphone contract AND a modem through MTN and I am supposed to be debited an amount of R588.00 every month for this. HOWEVER, in January they didn't take their money so I gave them a call. I told the lady ...