I went to the MTN shop on January 12 to complain that I was being charged for 3G internet and the house i am in has no coverage, they gave me the number 0839001212 and when I phoned they told me that they would send someone with a booster within 10 days, despite phoning 3 times and spending over 1 ...
I previously had a run in with a crowd that calls themselves 'Zuma Mobile'. At that stage I made it clear to MTN that they have no authority to transact with any third party on my behalf nor act on any supposed instructions from me to pay any monies to a third party on my behalf. I want to ...
On Friday, when I downloaded my "Yello Trader" Valid from 01 Feb-14Feb 2013, I saw the "Clearance Special" for R199 p/m on MTN 500 meg internet package. Pacard Bell Easy Note TS Core i5 laptop. "At Selected Stores only, and wile stocks last" I called all the MTN stores ...
On Tuesday afternoon I completed the online upgrade form on MTN Direct. Yesterday a very friendly and efficient gentleman, Tabo, phone me and within minutes my upgrade was done. He said it would take approx 2 - 5 working days for delivery. To my surprise and utter delight the new phone was ...
Firstly i had a damaged blackberry which i had taken in for repairs which took around 17-18days which supposedly had to be fixed to only find out it is not repairable because it is water damaged which i only find out the day i got my phone, nobody has called me to inform me about nothing which i ...
Complaint 1 - I renewed two contracts in Dec 2011 & took two iPhones. I am still being charged for BIS each month (R51, 75 per month per phone) & have asked for a refund on numerous occasions. I am yet to get a response. I calculate that MTN owes me R1449. Complaint 2 - I have sent in a ...