I have been a loyal Mtn customer for the last 12 years and am now sick and tired of the permenant poor signal I have where ever I go. I have now figured out why people always walk around so much when they talk on their phones, it's because they too are looking for good signal. Mtn used to be the ...
I have upgraded 3 months ago (December 2012), to a new phone and new contract. And I'm paying for the Top Up 200, with the Samsung Galaxy, which includes 150MB data. Although I've asked and phoned several times about my data not being sent to my phone, the answer is always something different. And ...
On the 2013/02/03 at 01:01:50 PM I applied for Internet bundle contract. The consultant Shadene at the store, told me that in about two days she will call me concerning status of my application. But she never did. Two weeks later, I went back and spoke to Sacle Alexander who printed a prospect ...
Need to put a limit on my account and as per MTN they don't put limits on accounts that is nonsens is that so they can make more money from the clients? If I had a limit on my phone as request before I would not have an account of R29 000!!! And block ALL internet sides that I have to pay as my ...
I have been trying to query why MTN will not honour their upgrade policy. I have spoken to two call centre agents and requested they get a supervisor to call me back, but still not news from them... The Facts: I have a contract that was signed on 19 March 2011 - 24 months. MTN's upgrade policy ...
I could not believe that there are still good consultants out there who go the extra mile to help customers. I had a hundred and one questions on my upcoming upgrade and she took her time to explain everything to me over the phone. She made sure i was satisfied as i thought some of my questions ...