I had a problem connecting to certain sites as a result of parental control (Facebook). after asking the customer services department to remove resctriction i was told to call data services, when i called data services i was told to call customer services. i spoke to a supervisor named neville ...
I am a UK resident, but have a South African cell phone number (through Vodacom) I use when visiting SA. For the past two weeks, MTN has been constantly calling me on my SA number. I've told them I am not interested in taking up any of their contracts nor offers, I have made it clear that I am ...
My phone, the BlackBerry 9360 Curve (SR #: 1-6216920421) was booked in for repair end of last month. From three weeks ago I've always been told it's in the queue for exchange. Until when? Why does it take so long to get my phone back? This is unacceptable. I need my phone back. ...
I was on Anytime 750 MTN contract. Over the 2 years the credit on this contract accumilated to R3500, because I do not use all the air time every month. I decided to to change to an Anytime 500 package. MTN decided to delete my credit from my account. I lost the R3500-00. Is it fair? This is air ...
I have been with MTN for over 18 years already. I had a debit order on my account. Did an upgrade last year (2012) in February. After 6 months my account went into arrears because the proper amount was not taken off from my account. Who is to blame? Me? Spoke to credit controller and he said that I ...
Report twice that there is no signal in the Heilbron area! They said there is no problems with the towers with a bad attitude. No one in Heilbron area have signal on their MTN phones. ...