I went to MTN canal walk to take out a new contract with them for a ipad which they advertised and do not have stock. They refused to take my contact details and contact me when the stock arrives because they said it is a first come first serve. They have no contact number on which I can call to ...
I have been with MTN since my very 1st cell phone (more than 10 yrs) and every 2 yrs I renew/upgrade my contract around Christmas time with MTN despite them not giving even a free battery/charger (saying that their prices are the lowest so they dont give away 'freebies'-HAHA sure they're the ...
I requested an upgrade on my contract on 18 January. Faheem who i spoke to at MTN Direct assisted me quite well and advised that it would take 7 - 10 days for someone to contact me regarding the delivery of my phones. After numerous attempts to get an update on this upgrade, i have received no ...
I upgraded my contract through the MTN Corporate call centre on 8 February 2013. A very helpful Celvin assisted me. A week later the phone was delivered however it was the wrong phone, I had ordered white and they had delivered black. I called the call centre and advised them of this. They said ...
I took out a contract with MTN three weeks ago, and chose the phone that I wanted (Sony Xperia T - THE FEATURED PHONE). They ordered it and said it will be there the next week, I said it was not a problem and I will wait. The next week I arrive there and they said they have not received it, it is ...
My phone was and I need an ITC number to report it to SAP..being a contract phone they cant find it on their systems. They keep blaming head office, but are so RUDE! I am also battling for them to black list it. The sim swap is also taking longer then 24 hours! Time to change networks I think. ...