I have been subscribed to this service Buongiorno something or other without my knowledge! MTN has allowed Buongorno to deduct up to R250.00 from my cellphone account every month!!! I have NEVER subscribed to this and am finding it VERY difficult to get my money back. I think it is disgusting that ...
Following a complaint on hellopeter on about not receiving a copy of my 2 year contract, which has already expired, but which MTN refute as having expired, I have still not received a copy of my contract. On 8 February 2013 I received the below response from "Mantao" stating that they ...
I am utterly disgusted by MTN and their attorneys conduct. I was recently listed on ITC for a contract which I cancelled years ago. I did not receive any notification that I would be listed as required by the law. I only discovered my listing when I applied for a homeloan. My application was ...
On the 8th of February, i received a response from MTN on Hellopeter saying that my complaint had been sent to management and they would review it. To date, I have received no response from management. It appears that management have as little interest in customer service as all the other people ...
According to the staff at the MTN in Promonade (Mitchelle's Plain), my account cannot be made active unless I pay an outstanding amount of R99 on my account... not only has my account been suspended, but i am without service in all sense of the term where my cell phone is concerned. On 18 Feb 2013, ...
I phoned customer service this morning to ask for the contact number of one of their branches in Cape Town (Bayside Mall), which not listed on the telephone directory. I spoke to a lady by the name of Zanele, she was absolutely not helpful at all. She kept on telling me that they can locate the ...