I upgraded two lines on the 19th of Feb. I was advised via sms that both lines, was approved. Yet the call centre phoned to enquire as to why I cancelled my upgrade. I advised them I didn't and they said there was a note with Cheslin's name on it. I send him emails and out of the 4 emails he ...
Good morning MTN South Africa. Well, it would be if you didn't cut my internet. All was running well. The speed was so much better (seems your throttling goes a bit more than advertised). But now I have NO DATA coverage this morning. And you are clearly ignoring me. So here the deal: fix it. Oh and ...
On the 4/2/2013 I logged and complaint. was told there is a 96 hour turning time. the second week I phone on a regular basis and ask please I use my Internet for business, was assured that something would be done. Monday 17/2/2013 Called the call centre and said this is now getting serious. they ...
In my area dobsonville I can't get network if I get 3G it will never last for 30 seconds. I have called Mtn 3 times about this problem and the people I spoke to said that they will escalate the problem to their network department. One o them even went as far as to say the network department will ...
Husband erroneously converted R60 airtime into sms bundles instead of internet data bundles.(20/02/13) I usually do it but was unavailable so when he received a confirmation sms he realised his error so we called MTN 176 to get help in maybe reversing the transaction... Slindile 1st took the call ...
I am trying to complete a sum swap process on my prepaid number. However the call centre has been for more than 5 hours with a recorded message saying "All our consultants are currently busy please stay on the line" for 5 hours. I don't expect MTN to resolve my problem in the next week at ...