After seeing numerous complaints on this sight, phoning mtn for help, posting my own complaint here and getting a response saing the problem is being escalated to urgent, mtn has still not fixed the slow speeds mtn uncapped light users including myslef have been experiencing for 3 weeks now. Even ...
I took out a new contract, 3G UNCAPPED LITE Contract with MTN and cancelled my ADSL as I noted that the speed of this product was double the speed of the ADSL line I was running on. When receiving the product I never reached a speed higher than 20kb/s as our area does not support any data usage ...
I need to know since when has MTN started charging for downloads from the internet. I wasn't informed of these charges since it was always previously covered under BIS? I'm having endless problems with my internet connections, always getting a messages that the service is unavailable or the ...
In Aug 2013 I contacted MTN Direct requesting a wireless internet service. I was very clear that I wanted a capped service and a fixed monthly payment of R476.70 was quoted which included my cell phone contract. I could not get a strong enough signal and with much frustration and wanting to cancell ...
The handset was first booked in on the 11th of January 2013 whilst the handset was still under warranty, I then received a quotation of R742.00 service request ref: 1-603890426 .The handset was still under warranty then why did I receive this quotation because there was no physical damaged on ...
I get incorrect statements every month. I was billed for 2GB of data i didn't use nor request which i was advised it would be credited back with my next bill run... to my astonishment, you billed my 3 times my standard premium and then credited me on that exorbitant figure!!??? How do you count!!! ...