I booked my samsung galaxy in for repairs at the Century blvd store in century city on the 11/1/2013. I have MTN direct insurance for this handset. The repair was minor and it was only a screen which needed replacement. I indicated to the person helping me that I was based in JHB and the repair was ...
On the 21st my phone had enough money for my bis to be renewed as it was ending on the 21. When I cheked my the next morning my money was gone. I phoned mtn to found out what happened to my money and they said I was downloading at 12.24. How could I download at that time when I had switched off my ...
In December 201.2 i went to mtn in Canal Walk to make a manuel payment for the Month of November that has been outstanding and to pay for December as well. I was told by the consultant who assisted me that only an amount of R323 is due. I then told him i changed banks and he the consultant then ...
I paid my account last month and I normally pay on the 25th when i get paid, my account is not arrears but I received a SMS that I have to pay R277 and my phone was suspended. I didn't understand the long story of invoices they explained and I didn't care coz I use my phone for very personal and ...
I have tried since the 12th of February to activate my roaming, and by Thursday 21st i was old it is live. I spoke to Adam and another guy at Tygervalley store in Bellville. Now i am in spain, and my phone says roaming is not live for my sim. So i have to find free wifi to whatsapp my wife to call ...
I purchased a contract from mtn and the number has been activated but not rica'd, because the sim still shows SOS in the device, correct me if im wrong but shudnt the simcard have been rica'd already and just given to me there after, i have spoken to the sales agent bradley marian from innovation ...