Had a problem with a handset where they wanted me to send a brand new handset away for who nows how long to be repaired (new out of the box hand set) to be repaired. After countless visits to the selling shop we called customer care. EISH, was that a nightmare. NO SERVICE - after 8 months the ...
I am not an Mtn customer, but my experience at the Campus Square outlet was so unpleasant, i wouldn't even consider changing. There was one particular assistant at the counter who was so unprofessional, his responses to my query were and impatient. His body language was not professional, very lax ...
Just want to give credit where it's due :) I must say the quick response I received after applying online for a contract was really amazing! Seconds after I clicked 'Apply', I got a call, and it was a call center agent (Joshua) who wanted to complete my order. After the call I received a sms saying ...
Can you please tell me who gave MTN permission to add "Opera Interactive" onto my account and deduct R15 per day from my airtime!!! This is ridiculous!!! I wants answers as i am getting no joy with the telephonic correspondence.!!! ...
It gets better and well done Got a Desktop modem with uncapped lite for Gaming reason only but what a loss - UPDATE YOUR COVERAGE MAP TO SAY "" SIGNAL Lodged the issue (1 issue google not loading but can search) with Tyson Anthony (very very helpful) put this thru to coverage.. there ...
I called MTN The Glen to enquire if they had stock of the new Blackberry Z10. I was asked if it was for an upgrade or for a new contract. I told them it was an upgrade. They replied, "Sorry sir, we have stock but the stock we have is for new contracts, you can't get it on an existing ...