To Whom it may concern: I have contacted mtn several times since Thursday regarding my new contract number, refer to reference number: 18003455 that still has no service after it has been rica'ed and activated. This is pathetic, you state it takes 2-24hours. It's been 3 days now! ...
I just got my statement and I'm really confused. Number 1: I agreed to an MTN Anytime 200 contract that would cost R429 p/m and now I'm getting a statement for R583.99?? I see there's an Upgrade Charge, the consultant who phoned me never mentioned an upgrade charge at all!! Just said free sim & ...
Been MTN client for ages. Recently had shocking signal from MTN (in office). Reported to MTN -told to buy equipment to boost signal. MTN aware of bad signal at my office -can do nothing about it. Vodacom had good signal at office-I decided to move. Mail sent to Mtn explaining and informing I wish ...
I bought a SIM card. Rica the SIM n did a SIM swap. It worked for two hours. only to be told I'm lying we never registered the SIM. The criminal is walking around with my number on. How crazy is that ...
MTN has been having internet problems for quite a while. Many customer noticed it. I have sent them an email concerning this issue last week and they provided me with a number that is only available in weekdays, In my opinion if you know that you have internet issues in a specific area, why not ...
I have been giving MTN my money for 16 years. I have just been TRICKED into upgrading again! Oh my gosh. Two years ago I called MTN AND went to the Menlyn branch because I keep on getting two invoices every month, one in each of my email adresses, and they do not correspond, and even say that i'm ...