I applied for a laptop & Internet bundle (2gig stick). I get the laptop on Feb 8, the Internet is not working. Eventually after contacting mtn it starts working Feb 11. Feb 18 it stops working. Since we only had 800mb when we got the stick we gather we've finished our cap. Feb 20 it starts ...
On 25/02/13 at 16:45 I spoke to Pada at MTN Call Centre and requested a 300mb once off data bundle to be loaded. I never received any notification up to this moment that it was loaded successfully, but I did however notice that I was able to connect to the internet on my cell phone. I arrived home ...
Hi I upgraded my contract on 24/11/2012 and after two months the phone gave problems, i booked the phone in for a warranty assessment at the store where i dit my upgrade, Jaco inspected the contents of the box and booked the the phone and the box with all the accessories in to be sent in for ...
I recieved a letter from mtn stating that i can upgarde as from 4-3-2013 on tel no 0833930345. I phoned the call centre on 0831808 to make sure about it. They told me that i can only upgrade as from 1-4-2013. I asked them if it will help if i bring the mtn letter along and they said no as the ...
I signed up for a contract with MTN direct on 05/02 took the package to MTN store in Midrand. They adv that they unable to swap the handset for me. Called the call centre & spoke to Oscar who had no clue what he was taking about he transferred my call to one of his colleague where i had to ...
Hi I Cancelled my contract with MTN within the cool off period and they took forever to cancel my contract and this morning they debited R263 from my account. When i call the call center to find out why the money was debited i get no answers. This is absolutely insane. i want my money back. ...