I have a contract with mtm and 3 weeks ago I couldn't use my social networks cause I had some funny message on my phone so I went to Mtn store next to Mr Price Home where I bought my blackberry torch, they told me I needed to leave the phone for 2 weeks for a software update, after 2 weeks I'M ...
Good day. I received a phone call on 18 Dec 2012 regarding an upgrade on my cellphone. The lady promised the 2 new phones will be delivered in 7 - 14 working days and my account will be debited with a extra amount. Until today I haven't received any phones and well, my account was well debited with ...
I would like to change my phone contract from my ex-husband's business name to my own. I have paid the bill myself for the past 8 years but every time I want to upgrade, I need my ex-husband's written permission. I sent the required documentation to [Email Removed] and received a ref no: ...
Are all of MTN incompetant? Or does no human exist As I write, I am on my 11th [no, no exageration] attempt to reach a prepaid consultant. So far, this is 20 min, and one of my shortest. Oh, I've been put through to the wrong language helpline 4 times too. None of those 15 attempts have been ...
I received my account that reflected an amount of _ R200 taken off my account for a subscription that I know nothing about and for which there is no proof of the subscription. I have never subscribed to any thing on my cell ever over many years and my account will reflect just that. My concern is ...
I switched bank accounts from ABSA to FNB, received sms that MTN account was succesully transfered to FNB, I paid over R1000 rand into my MTN account BEFORE THE DUE DATE, still MTN tried to deduct the money from ABSA and suspended my services. Make sure of your facts please... and now MTN tells me ...