MTN had been drawing money from my account on behalf of Smartcall tech for close to a year. Following my complaints Smartcall refunded me my money and unsubscribed me from their database. However the very following month i have another R500 drawn by MTN on behalf of Smartcall tech. I spoke to ...
Such terrible service! I upgraded my normal contract to a business contract with MTN to use the First Rand staff member discounts i received. This was in August 2012. To date i am still having issues with my contract. I agreed to pay R288.50 per month but am being billed far more than this. I am ...
About two weeks ago, my mother received and SMS on her Anytime 100 contract phone that "Your MTN AnyTime 100 TopUp package has been credited with another R100.00 airtime and 25SMS's". She immediately check, but only had R54 available. After several enquiries to the Bethlehem service ...
I migrated from MTN Broadband 2 Gig to MTN Broadband Lite on 14 January 2013. The effective date for this migration was 13 February 2013. However, I was billed for the period 14 January to 13 February as if I was already using the new package - billed R 262.28 instead of R 139. I can confirm this ...
I am working in Arcadia Pretoria. I moved from Vodacom to MTN last year. Since I moved to MTN I am unable to use my phone as I do not have any signal coverage. I logged a complaint on the 15th of Januayry 2013 and was given a reference number and was told that someone from MTN would be in contact ...
I have been billed R1800 for a single event of data usage. I have been trying for nearly two months now to get MTN to tell me for what data usage this is. They keep on sending me times and URL's but they don't tell me how much data was actually used. According to the URL it was for a movie that I ...