I did my regular upgrade on 1 March 2013, to an 200 anytime TOP UP package. This is confirmed by the details on my MTNActive self service web page. About 4 days ago I bought an ad hoc 2GB data bundle too. Although my unbilled invoice reflect the new upgrade particulars and data bundle purchases, ...
Oh fantastic, you have taken my money, and confirmed this via email, yet I cannot respond to your emails because they continuous bounce back as undeliverable. WHAT A PATHETIC ORGANISATION!!! FINE, you took my MONEY, NOW WHY IS THE ACCOUNT STILL ACTIVE???!?!?!?!?!? CLOSE IT IMMEDIATELY!!! ...
I have relocated to the UK and did so before my contract was due to expire. I found out how much it was going to be to cancel it and decided to wait and then phone from the UK to arrange the cancellation. Initially i was going to keep my number as a pay as you go and use it when i came home but ...
My Blackberry 9360 stopped working. When I took it in for repairs Amanda @ MTN said that my phone was blacklisted. I told her that I had my phone all the time and it could not be blacklisted. After that she called MTN head office and their repair centre HVRC and it had come to my knowledge at that ...
I have a Broadband 2G contract. Nearly every month I get billed a few hundred rand for Packet Switched Data calls. When I queried it the first time I was told it was from accessing the MTN menu - which I never do!! I know that GPRS is PSD so I want to know if they use that if you go over your 2GB ...
My cellphone was on Saturday. I blocked my SIM card immediately and proceeded to gather the information needed by MTN in order to do a SIM swap. I got together an affidavit, copy of my ID, and a letterhead stating I request a SIM Swap. I went to the Cedar Square MTN store to hand in my info. I was ...