I am a new customer to MTN and I am just disappointed with the after sales service of MTN, after my phone was in for a hardware repair quote and it cost almost as much as the phone. Anyway, when i got the phone back, they upgraded the operating system to one that doesn't work well with the phone. ...
On the 19th of February 2013, I was referred to an MTN call centre in Randburg for an upgrade. I went through the renewal process with a call centre agent named Joanne; when done, I was promised that my iPhone5 would be delivered within 5 working days. After the 7th day, I contacted MTN to follow ...
My cell phone came for upgrade, I had already ordered it from Simpiwe at Karaglen, when I arrived to collect my white iPhone 5, I was informed that it was not their even though I was on the list. Riaan served me and I explained that I was not really sure that I wanted an iPhone as I already had one ...
Got my phone back today after it was send away for repairs and problem still not fixed. ...
My contract with MTN recently expired, so I went onto the prepaid service because I'm still looking for a new contract. In this process my Blackberry service was ended and I wasn't entirely sure how to get BIS on prepaid. I ended up getting the Social and Email service, but didn't have browsing ...
Went into MTN PE, looking for a car kit. Price tag said one price, but they tried to sell it to me at a different price. After a while the manager came out and said, "well we have the right to refuse to sell it to you".. Do they have the right to do that?? ...