I have called Mtn customer care for a statetment and Invoices for my business account and every time I called I got told something, so sick of their bad service, Our company has also requested that the email address one there data base be changed and it never was, we are so sick of begging them for ...
We acquire tablets for our senior managers, activating them has been a problems as we keep on getting sent from one end to the other. We are always given a number to activate the new SIMs but its constantly engaged. If we lucky to get thru the call centre they say they are putting you thru to the ...
On the 27th of March I accidently uploaded a 1 gig MTN Data bundle to the wrong cellphone number (0604845654 instead of 51 at the end), I called MTN and I spoke to Thembisa Majokweni, whom advise me that they will need a proof of purchase. While on the line with her I've e-mailed it through to her, ...
My cellphone is registered to my business and for the last 2.5 yrs I have been paying MTN R341.23 (over R10 000 to date paid) for a 2GB data bundle. Unbeknown to me, a business contract cannot have an additional data bundle loaded if there is an existing data bundle with the contract that was ...
I have a contract phone with mtn but i cannot make any call or save any number, it says not registered on the network. i spoke to few agents from mtn but no one pays attention to what i want to say. my number is now blocked and i dont even have a month with this phone. i wonder how is it gonna be ...
Hi MTN SP. You will note that my first complaint was posted on 04 March. It took you until 06 March to even respond - despite tweeting and putting a query on your website on 05 March. You promised to "escalate' my query. Your lack of attention, apathy and couldn't care less attitude is ...