I have been a customer of MTN for twenty years, however three months ago I forwarded an email to the accounts department I notified them that I am experiencing financial difficulties as my car's engine packed in, I specifically stated if I could make an arrangement to pay off the arrears. I heard ...
On the 21st June 2012 i upgraded my existing MTN contract to an Anytime 350. All well until i recived my first bill which was excessive but i thought that maybe it was because of carry over from one contract to the next. Each month the bill was excessive, i contacted the Mtn call centre and spoke ...
I went to Mtn in the bridge on saturday to sign a contract with them. I completed all the paperwork and the lady that helped me said that someone else will put the contract through when she gets on duty. On monday I got a call saying that they are still waiting for feedback as the system takes a ...
Hi, i bookd my handset in for repairs at mtn midrand and i was told that i would receive an sms telling me to confirm the quote which i did, i replied with the word YES and THE JOB-CARD NUMBER. within the next week or so i recieved an sms telling me the handset was READY FOR COLLECTION!!! i also ...
I recently upgraded my phone and upgraded my data bundle from 500Meg to 1 GIG. This month I got billed R1748.39 for packet switched data calls!!! That is insane!!! The call centre tells me the upgrade was not done and the 500Meg was also cancelled in the process!!! I WILL NOT carry the ...
So its been 13 days after I was promised that repaires take 10 days! I have been notified via the Hellopeter site thatt his matter has been escalated and someone from MNT will contact me. I think they also have contracts with MTN and their phones are also being repaired, shame 'cos HOW LONG DOES IT ...