My Blackberry 9300, about 18months old trackpad started to mulfuction a few weeks back, then the whole keypad mulfuctioned which I could therefore no longer use the phone. I then took my phone, which is still on contract with MTN, in for repairs at the MTN Store in Cape Gate. 3 Days later they said ...
I have for the last 5 months been getting messages telling me I owe R5800 for an account I do not have. I have sent in the affidavit as well as my details to MTN (Boitumelo Gailele) and SSDA with no feedback. I am now going to the ombudsman as well as Carte Blanche who seem to be interested in the ...
I am currently within my 24 month contract with mtn, recently the bis conditions have changed, this is not what I signed up for so you cannot take me off the plan just like that. We signed a binding contract whereby the bis I signed up for meant unlimited browsing and now u r charging me! Why?! Pls ...
Dear MTN, you have messed up a simple contract upgrade and then it seems that you dont know how to do a recon on billing and also how to respond to a customer. It is sad that an organisation as big as MTN needs to learn the basics. Anyway you have been billing me incorrectly for a PROMO fee for a ...
12 months ago I lived in another area and posted several complaints about MTN connections speeds, and received a polite response on here. MTN simply made empty promises as nobody ever contacted me and connection speeds never improved. 6 months ago I move to Hyde Park. 3G connection speeds were ...
We tried to contact various MTN outlets to try to get a E3131 modem activated on an Apple Mac laptop. Only Somerset Mall shop answered the call and Gavin in particular was so very helpful. Thank you to Gavin for being so helpful. ...