MTN has sent me a bill of over R2, 000.00, billing me for data usage, when i have a Blackberry, that is still supposed to be on an UNLIMITED BIS plan, as i do't have a new contract yet. My bill has been R517.00 every month since i have my phone, which has almost reached it's 2 year upgrade period, ...
I have been a contract customer of MTN for more than 10 years. My cell could not make or receive calls, but could send and receive sms's. I called the contact centre, who reset my sim on the system (after asking if I had turned the cell off and on or tried another cell. They quoted me the standard ...
I honestly have an it with MTN, first I lost all my contacts becuase of them. They never bothered to inform me that the BIS fees have changed and which was the correct option to use. I thought something was wrong with my phone a ended up losing all my contacts. No help from them again, second time ...
On the 26th of Feburaury 2013 someone called mtn customer service to do a sim swap for the number 0782933394 that number belonged to me, Miss NCT Mkhize and i was not the one who made that call, while i was busy on the phone the line got cutted, then i relised that they busy buying airtime through ...
My new iPhone 5, purchased on contract with MTN in February, is now no longer charging and Apple has confined that I have a 1 year warranty. However when I contact MTN they state that they can see I bought the phone on contract, and the details of the phone, but as I have lost the contract they ...
I have recently upgraded to your new package, an Anytime 500, which includes R500 airtime, 500 sms, 500mb data/ intenet bundle, etc, however I have NOT recieved my 500mb data bundle, and no one at your call centre seems to be able to help me? One consultant tells me I do not have it added on, and ...