Since mid February 2013 I have tried to change my debit order date from the 7th of each month to the first. The first time the person I spoke to was so arrogant I just hung up on her. Then I went into an MTN shop and the guy there's name was Benny who was very helpful. The date was changed and I ...
I am a MTN Corporate client. I have sent our account manager a simple query on 22 April. I had no response. I forwarded the e-mail again and copied Tatum Jones. Not even as much as a reply. I can kick myself for renewing myself and my wife's contracts again with MTN. I am due for a upgrade within ...
I will probably get some automated bull response, but here goes. I upgraded to an iPhone 5 at the end of January at the O.R. International airport. The headset is faulty and Apple assured me that MTN does not have the systems in place to service the phones on their network. According to MTN, I need ...
I went to MTN Corner, cnr Rietfontein rd. & Dayan st on the 10th January 2013 for an upgrade and it ended up to be the worst experience in all the years I've been a client of MTN SP. Firstly, I was sent a document to say that I qualify for an upgrade and if I do the upgrade in the month of ...
I discovered on my last months bill that i was billied for sms charges to the cost of R30 per sms. I phoned MTN and much to my dissappointment i was told that MTN is not able to track or determine which device sent the sms. The only thing they can tell me is that the sms was sent from my number. So ...
On the 26th March 2013 i attended at MTN New Redruth shopping centre and i entered into a contract re Hp Pavillion M6 notebook as advertised in their brochure. Within a week or so i was contacted to advise to collect same. That same day i took the notebook to my IT when it came to my attention that ...