A Pearl Mchumu from Durban call centre called on 30 April 2013 to offer me an upgrade on my phone stating that if I hadn't received my delivery by 6 May to find out on the progress on the delivery of my phone, and to speak to her directly. I managed to get through to her, and she said that she ...
MTN, you want to know why you are losing so many customers? Follow my 4 month long thread here, with follow-up complaints, with our standard answer of "Sorry, we will action it", only it never happens. Mid April I complained yet again here, I got the standard reply here, and on 24 April ...
I purchased a Samsung S3 on contract last year January. For the last 5 months I have been unable to make phone calls off my S3 and after 10seconds it shows as "not registered on network" there is no dial tone or anything though a person on the receiving end could sometimes hear me, ...
We have been trying without any success for the past six months to get a debitorder in place for our monthly payment. The Staff at MTN are either not qualified to to put something this basic in place or do not care to check their own work. Every month a different consultant highlight something that ...
Following on from my previous post dated 21 February, I am still no closer to having my signal issue resolved. A gentleman by the name of Sibusiso Hlatshwayo came to my home shortly after my last post and advised that he needed to turn something on on the signal in Sunningdale. Since he came to my ...
Good Day I took out a contract with MTN last year. The QC57 Laptop for R189 a month plus 75 bundles Internet free. My concern is that since I took out the contract my bill have been more the R700 a month. I've been told that the resean for that is because once my 75 bundles internet is done the ...